Payment Policy
Effective Date: July 1, 2025
1. Introduction
At FireLux Living, we highly value your safety and convenience. We offer a variety of secure and easy-to-use payment methods that comply with all applicable laws and regulations in the United States.
2. Accepted Payment Methods
We currently accept the following payment options:
- Shop Pay
- PayPal
- Google Pay
- Venmo
- Visa, MasterCard, American Express
3. How It Works
- Step 1: Select your preferred payment option at checkout
- Step 2: Enter required payment details or log in to your account
- Step 3: Confirm the payment securely
- Step 4: Receive your order confirmation via email
4. Security and Data Protection
- SSL Encryption: Our site uses Secure Socket Layer (SSL) encryption for all transactions.
- PCI Compliance: All payment processors are PCI DSS compliant.
- Privacy: See our Privacy Policy for more info.
5. Payment Confirmation
After completing a purchase, you’ll receive:
- Order Confirmation (via email)
- Receipt (digital copy for your records)
If you do not receive a confirmation within 1 hour, please check your spam folder or contact us.
6. Currency
All transactions are processed in U.S. Dollars (USD). If your bank uses a different currency, it may apply a currency conversion fee.
7. Fraud Prevention
To protect our customers and maintain a secure shopping environment:
- Verification: We may perform verification checks and request additional information before accepting an order.
- Suspicious Activity: Orders suspected of fraud or unauthorized activity will be investigated, and appropriate action will be taken, which may include cancellation of the order.
8. Changes to Payment Options
We reserve the right to add or remove payment methods at any time. Updates will be posted on this page. We encourage you to review this Payment Options page regularly.
9. Terms and Conditions
By making a purchase on FireLux Living, you agree to our Terms and Conditions and Return and Refund Policy.
10. Contact Information
If you have any questions about your payment options or experience an issue at checkout, contact us:
- Email: sales@fireluxliving.com
- Phone: +1 (414) 755-9851
- Address: 790 North Milwaukee Street, Suite 302, Milwaukee, WI 53202