Terms of Service

Effective Date: July 1, 2025

1. Introduction

Welcome to FireLux Living (“Company”, “we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of our website located at https://fireluxliving.com (“Website”) and any related services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company or other legal entity, you have the authority to bind that entity to these Terms.

3. Accounts and Registration

3.1 Account Creation

• Provide true, accurate, current, and complete information during the registration process.
• Maintain and promptly update your account information to keep it accurate and current.

3.2 Account Responsibilities

• Maintain the confidentiality of your account login credentials.
• Be responsible for all activities that occur under your account.
• Notify us immediately of any unauthorized use of your account.

4. Orders and Payment

4.1 Product Availability

All products listed on the Website are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.

4.2 Pricing

Prices for our products are subject to change without notice. We are not liable for any price changes, modifications, or discontinuance of products.

4.3 Payment Terms

• Accepted Payment Methods: Visa, MasterCard, American Express, PayPal, Google Pay
• Payment Processing: Payments are securely processed via Shopify Payments
• Billing Information: You agree to provide current, complete, and accurate billing information

4.4 Order Acceptance

We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product or service availability
• Errors in the description or pricing of the product
• Suspected fraudulent or unauthorized transactions

5. Shipping and Delivery

5.1 Shipping Policy

Please refer to our Shipping Policy for detailed information on shipping practices and delivery timelines.

5.2 Risk of Loss

All purchases are made pursuant to a shipment contract. Risk of loss and title for items pass to you upon delivery to the carrier.

6. Returns and Refunds

Please refer to our Return and Refund Policy for information on returns, exchanges, and refunds.

7. Intellectual Property Rights

7.1 Ownership

All content on the Website — including text, graphics, logos, images, product designs, and software — is the property of FireLux Living or its content suppliers and is protected by intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes.

7.3 Restrictions

• Do not reproduce, duplicate, copy, sell, or exploit any part of the Services without written permission.
• Do not use meta tags or hidden text using our name or trademarks without consent.

8. User Content

8.1 Submissions

If you submit or post any content (“User Content”), you grant FireLux Living a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, and display that content in connection with our Services.

8.2 Prohibited Content

• Illegal, harmful, threatening, abusive, harassing, or vulgar content
• Content that infringes on intellectual property or privacy rights

9. Prohibited Activities

• Using the Services for illegal purposes
• Interfering with or disrupting the Services or servers
• Attempting unauthorized access to any part of the Services

10. Disclaimers and Warranties

10.1 “AS IS” Basis

The Services are provided “AS IS” and “AS AVAILABLE.” FireLux Living makes no warranties — express or implied — regarding the Services.

10.2 No Warranty

• The Services will meet your expectations
• The Services will be uninterrupted, secure, or error-free
• Results from using the Services will be accurate or reliable

11. Limitation of Liability

We are not liable for any indirect, incidental, special, or consequential damages arising from:

• Your use or inability to use the Services
• Unauthorized access to personal data
• Service interruptions

12. Indemnification

You agree to indemnify, defend, and hold harmless FireLux Living and its affiliates from claims, damages, and expenses arising from:

• Your use of the Services
• Your violation of these Terms
• Your infringement of third-party rights

13. Termination

We may terminate or suspend your account at any time, without prior notice, if you violate these Terms.

14. Governing Law

These Terms are governed by the laws of Wisconsin, United States.

15. Dispute Resolution

Disputes shall be resolved through good faith negotiation. If unresolved, they shall be submitted to the courts in Milwaukee County, Wisconsin.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting to the Website.

17. Miscellaneous

17.1 Severability

If any provision is deemed invalid, the rest remain enforceable.

17.2 Entire Agreement

These Terms represent the full agreement between you and FireLux Living regarding the Services.

17.3 Waiver

Our failure to enforce any right does not waive that right.

18. Contact Information

• Company Name: FireLux Living
• Address: 790 North Milwaukee Street, Suite 302, Milwaukee, WI 53202
• Email: sales@fireluxliving.com
• Phone: +1 (414) 755-9851