Privacy Policy

Effective Date: July 1, 2025

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1. Introduction

FireLux Living is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by FireLux Living.

This Privacy Policy applies to our website, www.fireluxliving.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you acknowledge that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

• Cookie: A small piece of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember info like language or login preferences.
• Company: Refers to FireLux Living, registered in the United States, responsible for your information under this Privacy Policy.
• Country: The United States.
• Customer: A person or entity that signs up to use the FireLux Living services or purchases from our store.
• Device: Any internet-connected device such as a phone, tablet, or computer used to access our site.
• IP Address: A number assigned to every device connected to the internet.
• Personnel: Individuals employed by or under contract with FireLux Living.
• Personal Data: Data that directly or indirectly identifies a person — names, emails, addresses, etc.
• Service: All tools and experiences offered through www.fireluxliving.com and its subdomains.
• Third-Party Service: Advertisers, contest sponsors, marketing partners, and others who provide content or services on our site.
• Website: The official FireLux Living site at www.fireluxliving.com.
• You: A person or entity interacting with FireLux Living and using our services.

3. Information We Collect

We collect information when you:

• Visit our website
• Register on our site
• Place an order
• Subscribe to our newsletter
• Respond to a survey
• Fill out a form

Personal Information Collected:

• Name / Username
• Email addresses
• Phone numbers
• Mailing addresses
• Billing addresses

4. How We Use the Information We Collect

• To Personalize Your Experience: Helps us respond to your individual needs.
• To Improve Our Website: Based on your feedback and usage.
• To Improve Customer Service: Allows faster support responses.
• To Process Transactions: Uses info to fulfill orders securely.
• To Administer Promotions or Features: Like contests or surveys.
• To Send Emails: Including order updates, shipping, and occasional promotions.

5. Information from Third Parties

5.1 End User Information: May include publicly shared info from social platforms (based on your privacy settings).

5.2 Customer Info from Third Parties: Includes fraud alerts or public business info from partners or platforms.

6. Sharing Your Information

• Service Providers: Vendors who help operate our store or customer support.
• Affiliates: Subsidiaries or partners under shared control.
• Business Transfers: If FireLux Living is sold or merged, your data may be transferred.
• Legal Requirements: We may share data to comply with legal obligations.

7. Cookies and Similar Technologies

Cookies: Small text files used for session tracking, personalization, and analytics.

Use of Cookies: To enhance experience, analyze usage, and remember preferences.

Managing Cookies: You can disable cookies via browser settings.

8. Data Security

• SSL Encryption: For secure data transmission.
• Encrypted Payment Info: Stored by trusted processors.
• Limited Access: Only authorized personnel can access your info.

While we follow industry best practices, no method is 100% secure.

9. Data Retention

We retain personal data only as long as necessary or legally required.

10. Your Rights

• Access
• Correction
• Deletion
• Restrict Processing
• Object to Processing
• Data Portability

To exercise any of these rights, contact us at sales@fireluxliving.com.

11. Children's Privacy

We do not knowingly collect data from anyone under age 13.

12. International Data Transfers

Your data may be stored or processed on servers outside your region. By using our services, you consent to this transfer.

13. Links to Other Websites

We’re not responsible for the privacy or content of third-party websites linked from our site.

14. Changes to This Privacy Policy

We may update this policy occasionally. Updates will be posted here with a revised “Effective Date.” Continued use of the site confirms your acceptance of changes.

15. Contact Us

Email: sales@fireluxliving.com
Phone: +1 (414) 755-9851
Address: 790 North Milwaukee Street, Suite 302, Milwaukee, WI 53202